• Easy customization of fields and views to make all aspects of the system work the way you want to streamline your business
• Very thoughtful features that help you work better and with less clicking such as showing associated contacts details and phone numbers on the side when you are reviewing sales potentials and a process on your smart phone that asks if you want to record the details and outcome of a call after you place a call by clicking on the phone number.
• A really impressive smart phone app that means you can run your entire business on-the-go including recording sales calls in seconds and setting reminders and tasks for follow up
• A synchronize process with MS Outlook that works very well for contacts, calendar entries, tasks and events, plus it makes it easy to  record critical emails that you receive in Outlook into the CRM. It is quick and easy to send a whole email to the CRM and create a new contact or lead from it as well as the associated email.
• Easy creation and integration of web-forms so you can collect and delegate information requests and other data collected on the web.
• Comprehensive reporting and an easy-to-use custom report generator so you can keep track of the key performance indicators that are critical to your success
• Integration with Google Apps, like Google DOCS, Gmail, Project reporting, Books (Accounting) and an array of new apps for specific vertical market
• Excellent on-line documentation, demonstration videos and free 24/7 support.
• Easy workflow rule creation to automate common business events and follow up.
• A really easy method to group and list contacts, leads, organizations and sales potentials then work with that group
• A very useful calling capability select a sub group of leads or contacts then  call then work through it sequentially, add ing notes and recording the call quickly and efficiently. You can call using Skype by just clicking the number.
• Integration with on-line Google Project planning, reporting and time recording – a must for our marketplace.

In summary we are delighted to be ZOHO partners and are excited about the competitive business opportunities that the excellent and easy-to-use ZOHO CRM system and integrated Google business application software offers to our clients.

History:

Prodigm Inc. , established in Toronto, Ontario, Canada in 1992 as an IT consultancy, specializes in providing innovative and leading-edge CRM, and business process automation solutions.

Prodigm provides creativity, project management, design, software development and technical leadership services to demanding clients such as banks, insurance companies, trade associations, publishers, marketers, political parties small business and financial institutions. Web presence enhancement and web-related development are also provided to round out Prodigm’s comprehensive business maintenance and service capability. Our solutions have provided our clients with leadership positions at competitive costs.